IT Support, Business Solutions and Cloud Computing

ITSupport,BusinessSolutionsandCloudComputing|Platform365

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Platform365TailoredITSupportandBusinessSolutionstobusinessesthroughouttheUK。

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02039299360

Helpdesk

02039299365

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ITSupportfromPlatform365RemovethefrustrationfromyourITwithaclientfocusedUKbasedITsupportprovider。

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ITForEducationBringingBusinessclasssupport

totheEducationsector

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NewsfromPlatform365Weshareourthoughtsandinsightsonthelatestindustrynewsanddevelopments。

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ChangingITProviderProvenprocessesforaseamlesstransitionfromyourexistingITprovidertoPlatform365

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ITSupportConstantlyfrustratedbytheineffectivenessofyourIT?

ITSupportforSchoolsLookingforA*,costeffective,strategicandbusinessclassITsupportforyourschool?

CyberSecurityFeelingvulnerabletoabreachofyourcybersecurity?

Hardware&SoftwareProcurementLackingstrategyandexpertisewhenbuyinghardwareandsoftware?

Hosting&CloudSolutionsLookingtotakeadvantageofthecloudtoimproveyourbusiness?

MimecastWanttominimisetheriskfromsecuritybreaches?

MicrosoftOffice365Wanttoimproveefficiencyandproductivityinthewayyourteamworksandcollaboratesonprojects?

ITConnectivityMissingoutonspeedandreliabilityinthe“alwayson”digitalworld?

DisasterRecovery&BackupUnsurehowyourbusinesswouldsurviveadisaster,accidentorintentionalhack?

HardwareMaintenanceStressingabouttheimpactofapotentialhardwarefailure?

WhychoosePlatform365foryourITsupport?

Thegood,thebadandtheugly“WecutourteethinITsupportworkinginthecorporateworldandsince2005wehavetakenthebestofwhatweexperiencedandappliedittoPlatform365。

Thebadandtheuglyhavebeenbanishedfromourworld!

”MarkandRob,Directors,Platform365AsimplephilosophySolvingyourITsupportproblemsisn’trocketscience。

Itsimplyinvolveshavingtheexpertiseandexperiencetoprioritisetheissueintherightwayandallocatetherightresourcetotherightproblem。

Wehaveinvestedheavilyinourteam,becausetheyarethekeytooursuccess。

WehavetherightpeopleinplacetoovercomeyourITchallenges。

It’sararecombinationbuttheyknowtheirstuffandhowtocommunicatewithclients。

ForgettheshallowmessagesandbrokenpromisesWorthlessresponsetimes,bafflingperformancestatisticsandanoverloadofscaryacronyms–alldesignedtokeepITsupportshroudedincomplexity!

Throwtardycommunicationandmisseddeadlinesintothemixandit’sveryeasytounderstandwhyorganisationsarewarywhenitcomestoITsupportproviders。

Weguaranteethatourinformationismeaningfulandourpromiseskept。

ThebottomlineWeretain99%ofourclientsand95%ofournewbusinesscomesfromclientreferral。

Aclient-focusedapproachsetsusapartfromourcompetitorsandthequalityofourteamkeepsusthere。

IfyouwouldliketoexperienceadifferentapproachtotheprovisionofyourITsupportservicesgetintouch。

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WhatOurClientsSay

Platform365provideconsultancyandoperationalinfrastructure/desktopsupporttoPLRE’sglobalbusiness。

Theirapproachisflexibleinthattheyareabletotailortheirservicestoexactlymatchourrequirementsandtheirstaffarealwayswillingtohelpoutifproblemsoccur。

DaveSmith–HeadofITDivisionPacificLifeRe

SourcingtherightITsupplierwasakeydecisiontotheongoingtaskofimprovingservice,functionalityandcostsavingacrossallsixschoolsandtheadministrationteamsthroughouttheTrust。

Platform365’sproposalwasthestand-outsolutionandwehadnohesitationinbringingthemon-board。

Ourdecisionhasbeencompletelyvindicated。

VerityBolton–TrustServicesManagerTheSpringPartnershipTrust

WeareintoourthirdyearworkingwithPlatform365withamixtureofremoteandon-premisessupport,anarrangementwhichworksverywell。

Theyarealwayspoliteandhighlyprofessional。

Morethanoncethey’vedroppedeverythingtocomeintoourofficestoassistusworkthroughanurgentissue。

Highlyrecommended。

RichardQuixley–ChiefTechnologyOfficerDODSGroup

Whenthedecisionwasmadetomove,wecommissionedPlatform365todesignandimplementtheinternalnetworkinfrastructureaswellasundertakingthephysicalITmove。

Thedetailedplanning,communicationandextensiveknowledgeofalloftheteamensuredaseamlesstransition,concludingwithbusinessasusualfromdayone。